Lean Six Sigma is a specific, disciplined approach to enterprise process optimization and quality control proven in many diverse environments, from manufacturing to healthcare, to services.
We have Master Black Belts and Black Belts ready to systematically attack your most complex problem solving challenges, but more importantly to simultaneously help your people understand the tools and techniques of Lean Six Sigma so they can perform the analysis the next time.
| THE LEAN SIX SIGMA PROCESS: |
- Define: Goals, map and understand the current process and environment using Voice of Customer requirements and Critical to Quality metrics
- Measure: Current performance with data mining and statistical analysis, or alternatively expert interviews, model generation, and industry benchmarks
- Analyze: Determine gaps, identify root causes
- Design and/or Improve: Generate and rank alternatives, develop recommendations, pilot solutions, test, and deploy
- Verify and Control: Verify benefits, define and execute a plan for continuously collecting data, monitoring performance, and acting on trigger points throughout the lifecycle
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Our team provides project management support and mentors your client staff throughout the process. We conduct reviews and teach training classes and information sessions tailored to your organization's structure and availability.