Shared Services Transformation
Implementing Key Technologies to Enable Better Shared Services Center (SSC) Operating Models and Deliver Customer ROI
Definitive Logic can help your Shared Services organization leverage leading Commercial cloud technologies to drive transformation for your customers.
Our “Global Standard Model” methodology and proven experience in managing customer expectations across conflicting requirements will empower you to attract and retain customers.
DL wraps customer analytics into every Shared Services Center (SSC) technology solution we deliver, which allows you to effectively manage client relationships and sustain superior customer service.
Recent Shared Services Center Outcomes
Acquisition – DOI IBC
✓ Designed and deployed Business Enterprise Acquisition Resource (BEAR) providing 120 agencies with contract lifecycle workflow and analytics with full traceability to financials
Financial Management – Treasury ARC
✓ Designed and deployed Global Standard Model (GSM) automating Financial Reporting workflow for 9 agencies
Financial Management – Defense Agencies Initiative (DAI)
✓ Designed and deployed Budget-to-Report (B2R) enabling end-to-end Planning Programming Budgeting & Execution (PPBE) capability for 13 agencies
Why developing a Plug-and-Play tech strategy is critical Technology is constantly evolving. Are you prepared to take advantage of the next big thing? At DL, we believe in the kind of luck that comes from being prepared for the future. Preparing yourself to take...
Enhance decision making, increase cybersecurity, & reduce IT costs. Here’s how. The U.S. Air Force Lifecycle Management Center (AFLCMC) selected Definitive Logic (DL) to implement a Talent and Learning Management System (LMS) to track training for one group of the...
Synopsis Both the US FTC and the EU government made headlines this week with moves to stop misuse of Artificial Intelligence (AI). Which is more important? It depends. The EU released its long-awaited set of AI regulations. The regulations are wide ranging,...