Shared Services Transformation
Implementing key technologies to enable better shared services center (SSC) operating models and deliver customer ROI
Definitive Logic can help your Shared Services organization leverage leading Commercial cloud technologies to drive transformation for your customers.
Our “Global Standard Model” methodology and proven experience in managing customer expectations across conflicting requirements will empower you to attract and retain customers.
DL wraps customer analytics into every Shared Services Center (SSC) technology solution we deliver, which allows you to effectively manage client relationships and sustain superior customer service.
Recent Shared Services Center Outcomes
Acquisition – DOI IBC
✓ Designed and deployed Business Enterprise Acquisition Resource (BEAR) providing 120 agencies with contract lifecycle workflow and analytics with full traceability to financials
Financial Management – Treasury ARC
✓ Designed and deployed Global Standard Model (GSM) automating Financial Reporting workflow for 9 agencies
Financial Management – Defense Agencies Initiative (DAI)
✓ Designed and deployed Budget-to-Report (B2R) enabling end-to-end Planning Programming Budgeting & Execution (PPBE) capability for 13 agencies
Transforming the way you leverage your data presents government executives with a range of tradeoffs, complications, and tough decisions. The road to success begins with helping your team develop a standard view of the ideal future and a shared vocabulary to...
Helping government managers fulfill their responsibilities in providing fiscal accountability for the public trust. Integrated financial planning is a broad concept that often means different things to different people, not always having a concise definition. This...
Watch retired Air Force Command Chief Master Sergeant Kenny Lindsey and Lieutenant Colonel Samantha Haberlach discuss Definitive Logic's new video series on HR Analytics for Successful Diversity, Equity and Inclusion (DE&I).